Privacy Policy
Last updated: February 2026
1. Information We Collect
Elevate IV Solutions ("we," "our," or "us") collects information you provide directly to us when you:
- Book an appointment through our website or by phone
- Fill out contact forms or request information
- Sign up for newsletters or promotional communications
- Provide health information for treatment purposes
This information may include your name, email address, phone number, address, date of birth, and health-related information necessary for providing IV therapy services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our IV therapy services
- Process and complete transactions and appointments
- Send you appointment confirmations and reminders
- Respond to your comments, questions, and requests
- Send promotional communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Comply with legal obligations
3. Protected Health Information (PHI)
As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with HIPAA regulations. We maintain strict administrative, technical, and physical safeguards to protect your health information. For more details, please see our HIPAA Compliance page.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (appointment scheduling, payment processing)
- Professional advisors such as lawyers and accountants
- Law enforcement or government agencies when required by law
- Other healthcare providers when necessary for your treatment (with your consent)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Request a copy of your health records
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. These help us analyze site traffic and understand user preferences. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@elevateivsolutions.com